Still Can Not Watch Netflix or Paramount +
I posted about a couple of weeks ago that I cannot access my Netflix or my Paramount+ without subscribing through COX. I spoke to one of the COX Rep and she did not know that COX has changed. She wa...
Forum Discussion
Thanks for the update -- Beginning around 16 August I lost access to Apple and Paramount through the Cox Contour Box. After about 2 weeks I am able to access Apple but Paramount + remains an issue. I can actually sign into the Paramount account using the TV but not through the Internet connection option on the TV. When signed in, I can see the shows and movie selections at the Main Menu but when I select one to watch, I receive a Message stating the "Content is not Available, try again later"
I followed Cox's troubleshooting advise to reset, reboot, and clear the cache but nothing has worked so far. Their other suggestion is to replace the Contour Box, but since I have many shows and movies recorded, I am holding off on this option.
I believe my internet connection is OK as Netflix offers a "Check the Internet Connection" function under their Get Help menu option. Internet Checks are "Green" and the speed on the main Contour Box is about 20 mbps while the repeater box speed is about 50 mbps. Paramount+ does not work on either box. I switched the Boxes and the speeds follow with the Boxes so I don't believe it is a cabling issue.
I have a Roku stick and Paramount+ works when I use it. The Netflix speed on using the ROKU stick is about 130 mbps
I am patiently waiting Cox (or Paramount) to make an Update that resolves this issue
