Forum Discussion

KellyH's avatar
KellyH
New Contributor
7 years ago

Sound cutting in and out on ID Channel

Sound on ID channel cutting in and out.  I have Contour, have reset it a number of times, TV is fine when I watch other programming or Netflix, etc. there is no issue.  It seems to be the ID channel, but it makes me crazy.  Please fix.

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi KellyH, we'll monitor the audio on ID Discovery, channel 104, and see if we can pinpoint an issue. -Becky, Cox Support Forums Moderator
    • David64's avatar
      David64
      New Contributor
      7 years ago

      Sound is cutting in and out too on USA channel. It usually happens when title graphics appear. Such as advertisement phone number screens Law and Order SVU scene title pages.

      • Becky's avatar
        Becky
        Moderator
        7 years ago
        Hi David64, we haven't had any reports of problems with the USA Network. Please disconnect the coax cable from the cable receiver and then reconnect it, making sure it is finger-tight. Unplug the power from the cable receiver for 2 minutes, and then plug it back in. After the receiver completes the reboot process, see if the issue on the USA Network continues. -Becky, Cox Support Forums Moderator