Forum Discussion

Ljadammom's avatar
Ljadammom
New Contributor
6 years ago

Software Update Failure

Cox has been trying to update software since early this morning. Keep seeing message that update is in progress. Tech support was unable to resolve and now a tech can’t come out until tomorrow! Not h...
Bruce's avatar
Bruce
Honored Contributor III

You can try to reset your cable box from your Cox account to cancel the current update and reload the software.

Ljadammom's avatar
Ljadammom
New Contributor
6 years ago

I will try that thank you!

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    6 years ago
    @Ljadammom

    If that doesn't work try unplugging the cable box power cord for 60 seconds.

    Jonathan J
    Cox Moderator