Forum Discussion
As of June 19th, changes were made to the channel lineup that impacted the location of High Definition (HD) channels for Contour receiver customers. When you tune to a Standard Definition (SD) channel you will receive High Definition (HD) programming. This is a result of the video format being dual-mapped so that the HD channels are also set to the SD channel location. The mapping change will allow you to see the HD format when tuning to the SD channel or the HD channel location. When an HD channel is available, the HD channel will replace the Standard Definition channel that is currently available below channel 1000. Channel positions of networks that do not have an HD version will remain unchanged. The link provided below is your current channel lineup.
www.cox.com/.../Las-Vegas.pdf
Maria L.
Cox Support Forum Moderator
i used to favorite 100 channels or so, now i have to scroll through 200!!! If this cannot be fixed, i must leave Cox. Who was responsible for this ridiculous change!!!
- ayanomich7 years agoNew Contributor
All you have to do is favorite the HD channels you want to favorite, you should not have duplicate favorites. For example, if you favorite ESPN channel 30 which is now HD, you should not have a channel 1030 on your favorites guide. When the change was made the other day, any four digit HD channel you had as a favorite should have automatically converted to whatever SD channel it mapped to. Any four digit HD channels that you still have as a favorite cannot be mapped to an HD channel on the SD side, so the four digit channel stays as a favorite. At least in Vegas that's the way the guide is, I do not see channel 1030 anymore, all I see is channel 30.
- yak7 years agoContributor III
The problem has not been fixed. I added 8 channels to my Guide ( I removed the checkmark from each channel in the Settings>Channels>Set Skipped Channels). all 8 of the channels appeared in the Guide. all 8 of the channels also appeared a 2nd time. so when I added channel 930, I got 930 and 1930. adding 929 got me 929 and 1929. When I set channel 930 to Record, the red record icon appears in 2 places; 930 and 1930.
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