it does not answer the question. I want to set favorites of certain channels and any channel that i set in HD automatically also favorites the standard definition. That is ridiculous. You did not answer how i can over come this. I have contour 2. Do i have to now downgrade to contour 1? or even the older box?
i used to favorite 100 channels or so, now i have to scroll through 200!!! If this cannot be fixed, i must leave Cox. Who was responsible for this ridiculous change!!!
All you have to do is favorite the HD channels you want to favorite, you should not have duplicate favorites. For example, if you favorite ESPN channel 30 which is now HD, you should not have a channel 1030 on your favorites guide. When the change was made the other day, any four digit HD channel you had as a favorite should have automatically converted to whatever SD channel it mapped to. Any four digit HD channels that you still have as a favorite cannot be mapped to an HD channel on the SD side, so the four digit channel stays as a favorite. At least in Vegas that's the way the guide is, I do not see channel 1030 anymore, all I see is channel 30.
The problem has not been fixed. I added 8 channels to my Guide ( I removed the checkmark from each channel in the Settings>Channels>Set Skipped Channels). all 8 of the channels appeared in the Guide. all 8 of the channels also appeared a 2nd time. so when I added channel 930, I got 930 and 1930. adding 929 got me 929 and 1929. When I set channel 930 to Record, the red record icon appears in 2 places; 930 and 1930.
I have to agree with IntenseNV. This change is stupid. I only want to surf though one set of channels not the SD and HD of the same channel. Too frustrating to essentially double the channels with the same programs. Needs to be corrected ASAP!!
MarkM, I think you are new as.a moderator. Welcome. We are happy to have your help. You don't need to apologize on behalf of Cox. We know there are things which are beyond your control. When I add channel 3 to my list of Favorites, it gives me more direct access to quality pictures. But channel 1003 is also added. That does not give me more direct access to higher quality pictures. If I try to remove channel 1003, it won't let me. sometimes I can get 1003 removed from my Favorites, but channel 3 (the more direct channel number) also disappears. if I add channel 5 to my Favorites, I also get 1005. So every short, more direct channel number causes my Guide to fill up with higher, less direct channel numbers. Channel 6 adds channel 1006. This is definitely not a major life problem. It is a small problem. But we forum members are hoping that you will notify the engineers of this quirky behavior so that they can make our experience better. Do you have direct access to the engineers? Am I using the correct word "engineers" or do you call them Techs?
