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Chris_Porter's avatar
Chris_Porter
New Contributor
6 years ago

SiliconDust HDHomeRun PRIME channel list issues

I have compaired my channel list on my cable box and my HDHomeRun PRIME channel list is missing channels. For example, I am missing 63 and 1063 (SYFY) channels on my HDHomeRun PRIME. There are a...
Chris_Porter's avatar
Chris_Porter
New Contributor

sorry it took so long to reply. When I do a channel scan on the PRIME the channels do not actually show up. Please note the PRIME has CableCard and a Tuning Adapter. The Channel list should be coming from the tuning adapter.

I have tried all sorts of power off and reboots of all devices. But channels are just missing.

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
It's no problem at all. At this point, it may be best to have a service technician go out to the home to address the situation further. If this interests you, please kindly send us an email at cox.help@cox.com -Kevin M. Cox Support Forum Moderator