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Newtocontour's avatar
New Contributor
7 years ago

Samsung 65" tv picture in top left hand corner

I have 2 contour boxes - main one in living room, smaller one in bedroom. Turned bedroom tv on this am, no issues. Went into living room a little while later and turned tv on and found my picture is in top left-hand corner with no way to change it to full screen. Tried Netflix just to see and picture is full screen, so I am assuming problem is with contour cable box. What do I need to do to correct this?

3 Replies

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  • Hi Newtocontour,

    If you haven't already done so, unplug the power from the cable receiver in the living room for two minutes, and then plug it back in. Allow the cable box a few minutes to go through its reset cycle before checking the picture. Please let us know if this restores the picture to full screen!

  • Update; unplugging contour box, waited 5 minutes and tv display back to normal. 

  • JonathanJ's avatar
    Former Moderator

    Sounds good please let us know if you have further issues.