Forum Discussion

Plasman's avatar
Plasman
New Contributor
5 years ago

RF remote range for Contour DVR

I ordered Contour TV and was an install failure because the remote RF signal was not reliable at 32 feet thru one wall to the DVR location. Voice commands were very sketchy and the installer said he ...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

That's why "they" invented RF remotes...extended range (100 feet) and walls.  These cable boxes are reissued so maybe you have a so-so transmitter, receiver or both.  You could try exchanging 'em.  Is there a port on the back for an extender?

  • Plasman's avatar
    Plasman
    New Contributor
    5 years ago

    Thanks. I could purchase the Xfinity IR extender (Cox no longer provides for free) but as I understand it, I would lose Voice Commands which are RF mode only.

    I get excellent range with the RF remotes I now use with DirecTV but their tech is getting old. Cox was smart enough to make a deal with Comcast for this cool voice technology. with Netflix and Amazon seamlessly integrated. I'm in TV heaven when I'm at my Florida place :)

    By the way, I left Cox in 2000 when I got a Plasma TV and called Cox for HD. The rep said "what's that?" I called DirecTV and had an HD Receiver the next day. Of late DirecTV has unfortunately not innovated any longer.