Forum Discussion

Mugzzy's avatar
New Contributor
4 years ago

Reset cable box

Why am I getting a reset cable box when I try to change channels? This happens multiple times a day every day. I should not have to send for a refresh signal multiple times a day? 

3 Replies

  • bearone2's avatar
    Contributor III

    call cox, have them send re-set signal.....will include any updates you might be lacking!!

  • BenS1's avatar
    Former Moderator
    Hi @Mugzzy,

    If you have gotten signals sent through multiple times it may be time to get a technician out to take a look at things or get the box swapped out. If you would like further assistance with that please email us at with your full name and address.

    Ben S.
    Cox Support Forums Moderator