Representative LIED to me on the phone
So when I first moved to Las Vegas about 7 months ago I signed up for internet with Cox. I told the representative that I do not want TV. I don't watch TV. But she said that the regular Flex cable plan comes with the internet for no extra charge. Okay then, fine.
Today my internet was terribly slow and I decided to look at my plan to see what my download speeds were supposed to be. I log into my account and the first thing I see is: Internet $45, Flex TV $20.
WHAT?!? The representative lied to me and I have been paying $20/month for TV. That's $140 I have paid for TV that I do not want, did not ask for, and specifically told her that I do not watch TV.
So, Cox, what are you going to do about that?