Why was my response rejected are you afraid other people would agree with me that the service is unacceptable and the customer service representative are robots who can't sympathize with the customers and only read scripts that they were given. The customers who are paying Cox all that money feel rejected by your company.
The purpose of the forum is for customers to troubleshoot with one another. We moderate responses or posts that do not fit the community forums guidelines. I'm sorry you've had a frustrating experience in getting your service issues addressed. We are happy to assist with the troubles you've reported. Please feel free to reply back to us via email, or message us on Facebook. Thank you.
