Forum Discussion
CurtB
Valued Contributor III
This has been reported by a number of customers. What brand and model receiver do you have? Is it the same model as the one you swapped out in August?
Identifying Your Cox Digital Receiver
This may be a Contour issue or it may be an issue with a particular type of receiver.
For others with this issue, it might be possible to identify a common factor if you post your brand/model receiver and include the DVR service you have, i.e. Record 6, Record 2, Cloud.
Louie_vig
2 years agoNew Contributor II
Happens to me as well. I have an Arris AX013NC with Record 6 service.
- Duran_Duran2 years agoNew Contributor III
Another Arris. :-(
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