Recording From Outside of Home
I recently changed from DirecTV to Cox. I have the Cox Contour DVR & am enjoying it a lot. I like it much better than DirecTV in many ways. However, I was surprised when I tried to set a recording f...
Forum Discussion
1. Sign in to your Cox account > My Account > My Account > TV listing or
2. cox.com/mydvr (If you're not signed in, you will be prompted for your Cox credentials).
Attn: Cox
Remotely selecting a program to record using cox.com/mydvr would be more efficient for the user if the prompt for Cox credentials happened before the TV grid is displayed (if not already signed in) rather than after a program has been selected to be recorded. As it is now, the "Record" option has to be selected again after credentials have been entered. Alternatively, if processing the DVR record request could be completed after credentials have been entered, without requiring the "Record" option be made again, it would also allow the TV grid to be viewed without requiring credentials to be entered if no DVR record option is selected.
This ** compared to the old method. I have no way to manage my recordings. It doesn’t give me the option to record to my different boxes. Only the main box, nor does it let me view what I’m currently recording. Why doesn’t the contour app have dvr capabilities I’ll never know? Cox is so jenky...
- Hi ddino30, our Contour 2 is a whole-home network system. Therefore, you will be unable to choose which receiver the recordings are stored on, as there is one host receiver and a client receiver (or multiple client receivers). In reference to the record capabilities through our mobile apps, this feature is being migrated to the Contour app for Contour 2 customers within the next few weeks. -Kevin M. Cox Support Forum Moderator
So basically Cox has taken away functionality that we previously had using the old app. I used to set recordings all the time for my DVR from the Contour App. Now I cannot. Plus all the support forums say you can do it from the Cox Connect App but I have been trying for over and hour and cannot do it. You cannot get to the TV listings page to set your DVR in the Cox Connect App. Really unhappy about this. I don't know what Contour 2 is versus what I have now.
