apetroman
5 years agoNew Contributor
Recording From Outside of Home
I recently changed from DirecTV to Cox. I have the Cox Contour DVR & am enjoying it a lot. I like it much better than DirecTV in many ways. However, I was surprised when I tried to set a recording from outside of my home, using my Contour phone app, that this feature was not available. This caused me to miss recording a show I wanted to watch later at home. I could not watch it on my phone because I was at work. Setting a recording from outside the home should be a basic feature. Recording from outside the home is available on DirecTV and DISH. Why is this not available? I find this to be a significant inconvenience. Does Cox have any plans to rectify this shortcoming?