Forum Discussion

Chalmers's avatar
Chalmers
New Contributor
15 days ago

Recording freezes all the time

The DVDR is becoming useless. We can not see any of the recording show because it freezes and some times goes back to the beginning. 
Since you charged a harm and a leg for this service. Should this working properly?! 

  • Hello. I apologize that you have been having this experience with the DVR. We're available to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com