Forum Discussion
CurtB
4 years agoHonored Contributor
If the 3 or 4 cable boxes were exchanged over a long period of time, then you've been very unlucky. But if you exchanged all of them within a short period of time to fix corrupted recorded programs, it's more likely that you have a signal issue. You should schedule a tech visit to check your signal strength, including at the tap. If your cable comes in from a pole, be sure to specify when scheduling the appointment that you need a tech with a ladder.
jeffareid
4 years agoNew Contributor
Techs have come out multiple times, and signal strength is good, at the DVR all the way back to the junction box. There is a cable amplifier that feeds to a splitter for cable modem, DVR, and phone.
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