Cox System Updates Affecting DVR Recording
Apparently, Cox has been doing some kind of update and it is affecting DVR and Cloud recordings system wide. The effect is that my DVR will not schedule a future record of a program and the past sch...
Forum Discussion
Multiple days now without being able to have Contour record reliably. Shows are being shown recorded but are not available to play back. Get error messages that you have completed viewing - do you want to delete. Tried to talk with technical help today and simply got a recorded message. This is not what we are paying for and is not good customer service. Be honest with your customers - tell them what is going on and when it is going to be fixed and what kind of credit Cox is going to issue for not providing the service we are paying for. This is an epic fail for Cox.😂
Hello. Please feel free to send an email with your full name, address, and a brief description of this issue to cox.help@cox.com
