Cox System Updates Affecting DVR Recording
Apparently, Cox has been doing some kind of update and it is affecting DVR and Cloud recordings system wide. The effect is that my DVR will not schedule a future record of a program and the past sch...
Forum Discussion
We've been calling cox for 4 days, and just get empty promises. Getting worse every day
Otaye_in_AZ
I understand your concern and don't want to see you go. I know how much my own family depends on our DVR, so I'd love to help. Please email us at cox.help@cox.com with your full name and complete street address, a link to your post, and details of your concern so we can investigate.
II just tried twice to send you the email and I got a message back saying: undeliverable. Is cox email down too??? Wow
Thank you for letting me know. I have reported the issue and it is being investigated. I do want to let you know that one of your attempts to email us have been received, so all messages are getting through to us. We will reply to your email shortly.
