Forum Discussion

Raskie's avatar
New Contributor III
6 years ago

Program info not available

Suddenly, today, the guide shows "Program info not available" for every channel.  I've tried rebooting my Contour 2 cable box but that does no good.  I'm located in Omaha, NE.  Any suggestions????

4 Replies

  • James_Scott's avatar
    New Contributor II

    It's happening in Baton Rouge, Louisiana, also.  Looks like it might be system wide.

    • BrianM's avatar
      This is a known issue (with just the latest Contour receivers) that is being looked into.

      Cox Support Forum Moderator
    • JonathanJ's avatar
      Former Moderator
      @ Sonja666

      As Brian mentioned we are aware of this issue and working towards a resolution no ETA. We apologize for the inconvenience and thanks for your patience.

      Cox Moderator