Problem with COX Contour receiver
Our system has been problem free for several years, then a couple days ago I realized I could not get a signal from the main Contour receiver and the local TV. All of the other boxes (we have 3 other...
Forum Discussion
Thank you for the suggestions, the Contour receiver that has the issue is a Samsung XG2v2 HD. The unit will display the Welcome screen followed by the "connecting you to your experience" screen, but then the screen goes blank. A failed video output makes sense, but doubt Cox will just swap the box without a service call. Should I try using the coax "cable out" to the TV in lieu of the HDMI cable, maybe the issue is with the HDMI driver/output? Thoughts?
These Welcome Screens can hang for a long time. I once rebooted my cable-box and it took about 25 minutes to finish. I just turned on the stereo and let the box do its thing.
I know they can hang for a long time, but after several minutes mine goes from the welcome screen to the connecting to experience screen and eventually it goes from the connecting to experience screen to a solid black or blank screen and I never get a picture or audio. If I leave it alone for an hour the TV eventually shuts down due to inactivity (but it never says "no input"). Thank you, I am going to try the coax and I will take it to the local Cox store to swap it out.
