Problem with COX Contour receiver
Our system has been problem free for several years, then a couple days ago I realized I could not get a signal from the main Contour receiver and the local TV. All of the other boxes (we have 3 other...
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Thank you for the suggestions, the Contour receiver that has the issue is a Samsung XG2v2 HD. The unit will display the Welcome screen followed by the "connecting you to your experience" screen, but then the screen goes blank. A failed video output makes sense, but doubt Cox will just swap the box without a service call. Should I try using the coax "cable out" to the TV in lieu of the HDMI cable, maybe the issue is with the HDMI driver/output? Thoughts?
A failed video output makes sense, but doubt Cox will just swap the box without a service call.
No, they should. It is common practice. That is why they have boxes at the Cox store.
Should I try using the coax "cable out" to the TV in lieu of the HDMI cable
Sure, that is something good to try. You wouldn't want to keep it that way because it wouldn't be in HD but it is good troubleshooting.
Coaxial cable can support HD (HDoC); however, coaxial cable cannot support HDCP.
The coaxial on the box does not output in HD AFAIK. See thread here where you even said so.
"You won't get HD via coax. You'll get HD via Component but it appears none of these units have Component."
...and beneath my post, I wrote "could" put out HD. Whether any of these boxes are engineered to output HD via its coax is one thing but coax can support HD.
Thanks so much for the information, much appreciated!
