Forum Discussion

MikeD007's avatar
MikeD007
New Contributor
2 years ago

Problem with COX Contour receiver

Our system has been problem free for several years, then a couple days ago I realized I could not get a signal from the main Contour receiver and the local TV. All of the other boxes (we have 3 other...
Darkatt's avatar
Darkatt
Honored Contributor

It sounds like the video output of the contour box has failed, and the box itself may need to be replaced. 

MikeD007's avatar
MikeD007
New Contributor
2 years ago

Thank you for the response, I agree this makes sense. Do you know if I can swap the box by taking it to the local Cox store or will it need to be done as a service call? 

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    You can bring it in and swap at any time without issue.

    • MikeD007's avatar
      MikeD007
      New Contributor
      2 years ago

      That's great to hear, thank you!