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balkallully's avatar
New Contributor
2 years ago

Problem w/ WiFi contour box -- Having to restart daily

We switched to the WiFi contour TV box a few days ago.  It is connected to a Samsung smart TV.   Each morning when turning on either "All power" or just the "TV power" button, the TV isn't recognizing the HDMI source of the cable. So each time, we do a hard reboot and it restarts and works fine.  Internet and other devices connected to the Panoramic modem work just fine.  The solution from Cox is to reset the modem every morning but given that takes 4-10 minutes, it is definitely not a practical idea. 

Thoughts? Ideas?