Forum Discussion

MERLE's avatar
MERLE
New Contributor
4 years ago

Please try again message

Why I keep  getting  this  message  please  try again code(xre-03059)Getting  really upset  going threw  channels and getting this on  a certain  channel like CNN for example. Is it my box??? I'm always resetting  boxes, does not help!!

  • bearone2's avatar
    bearone2
    Contributor III
    4 years ago

    have cox send a reboot signal, which will include updates your box may need!

  • MariaL's avatar
    MariaL
    Moderator
    4 years ago
    Hi MERLE,

    We can certainly investigate this issue for you. Please email my team at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter and Facebook through the links: www.facebook.com/.../ and https://twitter.com/CoxHelp.

    Maria
    Cox Support Forum Moderator