Forum Discussion
hokies
5 years agoNew Contributor
Was there an answer to this as I have the same problem
BenS1
5 years agoFormer Moderator
HI @Hokies,
If you are only having issues with that one channel and you have done the basic troubleshooting steps (check connections, remove splitters, unplug/plug box). Then you may need us to submit a ticket for you. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address.
Ben S.
Cox Support Forums Moderator
If you are only having issues with that one channel and you have done the basic troubleshooting steps (check connections, remove splitters, unplug/plug box). Then you may need us to submit a ticket for you. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address.
Ben S.
Cox Support Forums Moderator