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Ed_B's avatar
Ed_B
New Contributor
4 years ago

Picture Freezes, goes black, loses sound on wireless boxes

I have 3 wireless boxes, They are never on at the same time. 1 seems to work great all the time, closest to the modem, one works great during the evening but not during the day, this one is only 15' ...
  • Allan's avatar
    4 years ago
    Hello, Have you tried moving the boxes closer to the modem to see if there was any change? Also, how far from the modem is the box that always has issue. Lastly, have you tried swapping out the boxes? -Allan, Cox Support Forums Moderator