Forum Discussion

Jweber123's avatar
Jweber123
New Contributor
2 months ago

Outage

It has now been 48 hours with no service. I pay 9 dollars a day for cable and internet. Its very frustrating that they do not provide any updates to their customers.  My sister finally called corporate and they said it could be weeks for repairs. I hope they will credit everyone for the inconvenience.  Do better cox. No wonder people turn to streaming and different internet providers. I have been with cox for 35 years, it won't be 36.

  • jwever123, Sorry to hear about these recent concerns regarding the service.  Cox Internet Forums aims to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. If you need our assistance, please email us at cox.help@cox.com anytime. We are always happy to help.