Out of synch
I got my Contour box earlier this year after having a previous generation box for several years. Since then, I've noticed that, when I watch a program that I have recorded, after a while, the video a...
Forum Discussion
Hi Marcovaldo, do you have a sound bar or audio receiver connected to the cable box and/or the TV? -Becky, Cox Support Forums Moderator
No I don't.
- Hi Marcovaldo,
It's a good idea to check the coaxial connections and be sure every connection point is finger-tight. Changes in temperature and vibrations can sometimes cause the coax to work itself loose. If the receiver is out of sync with our network, you can reset the cable box by unplugging the power for 10 seconds and then plug it back in.
Maria L.
Cox Support Forum Moderator
