Forum Discussion

egmcclv's avatar
New Contributor
4 years ago

Only HD in On Demand

Why is on demand programming only showing HD?  And why won't these programs play when I try to watch?  This is a recent problem.  I have a Contour box (not Contour 2) and have NOT upgraded service.  

1 Reply

  • SharonL's avatar
    Former Moderator

    Thank you for reaching out to the Social Media Team. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Cox Support Forum Moderator