Forum Discussion
Similar issues here - no problems until today. Recordings show up in the list, but when I go to play it kicks me out & offers to delete the programs I haven’t even watched. Very frustrating. Has anyone figured this out yet…?!?!?!?
- SDMarkW2 months agoNew Contributor II
Exact same issue. Cox is broken. Cloud recording is not working.
- LisaH2 months agoModerator
Hi. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
- SDMarkW2 months agoNew Contributor II
Lisa, from reading messages, it looks like the issue is systemic with everyone - not just one account.
I would love to demonstrate the Cox issues. Should I make a recording to send?
- lanabennett2 months agoNew Contributor
I csnt play my recordings do u know what is going on
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