On screen guide messed up
What happened to the on screen guide in Contour? Yesterday was fine, no issues. This morning the guide is not right. There's no favorites, hd channels. nothing. The only way to see the channels in t...
Forum Discussion
Hi Spencenvickie,
Cox made changes to the channel lineup which impacted the location of High Definition (HD) channels for customers with a Contour receiver. Beginning today, June 19, 2018, when an HD channel is available, the HD channel will replace the Standard Definition channel that is currently available below channel 1000. Channel positions of networks that do not have an HD version will remain unchanged. For Contour DVR customers, any scheduled recordings in HD will not be affected by this change, including recording scheduled of recurring series. The following link will assist: www.cox.com/.../Las-Vegas.pdf
Maria L.
Cox Support Forum Moderator
Cox made changes to the channel lineup which impacted the location of High Definition (HD) channels for customers with a Contour receiver. Beginning today, June 19, 2018, when an HD channel is available, the HD channel will replace the Standard Definition channel that is currently available below channel 1000. Channel positions of networks that do not have an HD version will remain unchanged. For Contour DVR customers, any scheduled recordings in HD will not be affected by this change, including recording scheduled of recurring series. The following link will assist: www.cox.com/.../Las-Vegas.pdf
Maria L.
Cox Support Forum Moderator
Why doesn't this mapping work in San Diego? I have cablecard and contour 1 (the old box). Is this ONLY for the new Contour receivers?
- Hi Ed, this link includes instructions for HD channel auto tune https://bit.ly/2liyrD2. -Carol, Cox Support Forums Moderator
