Forum Discussion

Is_Cox_Still_Cl's avatar
Is_Cox_Still_Cl
New Contributor
6 years ago

On Demand works for 15 min and shuts off how do you get any help around here.

You have to go to a forum for help? Rebooted.  Internet is slow as snot to this site. Omaha, NE why pay a premium for this? I have to plug in the fire sticks ..
BrianM's avatar
BrianM
Moderator
6 years ago
Are you seeing any kind of error code when this happens?

Brian
Cox Support Forum Moderator
  • Nancysp's avatar
    Nancysp
    New Contributor II
    6 years ago

    No error codes on mine last night when the same thing happened to me! Very frustrating to be into a program and then it cuts off and returns to a previously viewed channel!

    • CrystalS's avatar
      CrystalS
      Former Moderator
      6 years ago
      Hello Nancy, this sounds very frustrating. Please send an email to Cox.help@cox.com to schedule an appointment with a technician.

      Crystal A.
      Cox Support Forum Moderator