Forum Discussion

janelle's avatar
janelle
New Contributor
5 years ago

On Demand TV shows freeze up when an AD (commercial break) is going to show at the beginning of a program.

Every now and then, an on demand show will get stuck on the first ad. At the end of the ad, the screen goes black and it replays the final few seconds before going black and looping those seconds aga...
kbowens14's avatar
kbowens14
New Contributor
5 years ago

Im having same issue. Almost every show I watch. I tried all ts steps other user did as well. All tvs and multiple programs for the past week

JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@Kbowens14

Sounds like a signal issue. Have you also check all the coax connections to make sure they're hand-tight and, if there's a splitter or amp and bypassing them? Also, is this happening on live, DVR, and on-demand shows?


Jonathan J
Cox Moderator