On Demand TV shows freeze up when an AD (commercial break) is going to show at the beginning of a program.
Every now and then, an on demand show will get stuck on the first ad. At the end of the ad, the screen goes black and it replays the final few seconds before going black and looping those seconds aga...
@Janelle, Is this issue happening with multiple programs or just one? Also, is this happening with all tvs in the home or just one? -Allan, Cox Support Forums Moderator.