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otis5722's avatar
otis5722
New Contributor
6 years ago

On Demand movie goes to PIP and Have to Unplug Box to Exit the "Stuck" PIP

This has happened several times over the last couple of years.  I selected a movie to watch, agreed to buy it and when the movie started, instead of starting on the big screen, the movie started in a...
EricaW's avatar
EricaW
Former Moderator
6 years ago
Hi Otis5722,

In an effort to avoid such issues, our newer receivers don't have an automatic PIP option. What model receiver and IPG (guide) do you have? Please include the type of remote you use.

Erica
Cox Forums Support Moderator