Forum Discussion

flipendo's avatar
flipendo
New Contributor

On Demand Lagging

The Cox website doesn't show an outage in our area (zip code 22309), but our internet connection keeps dropping and the on-demand purchase we made keeps buffering and lagging. How can I report the outages so that they get attention? Thanks in advance. 

2 Replies

Sort By
Most LikedOldestNewest
  • MariaL's avatar
    MariaL
    Moderator
    Hi flipendo,

    Let us look into this issue. Please email our team at cox.help@cox.com with this post, your full name and complete address.