Forum Discussion

flipendo's avatar
flipendo
New Contributor
8 years ago

On Demand Lagging

The Cox website doesn't show an outage in our area (zip code 22309), but our internet connection keeps dropping and the on-demand purchase we made keeps buffering and lagging. How can I report the outages so that they get attention? Thanks in advance. 

  • MariaL's avatar
    MariaL
    Moderator
    8 years ago
    Hi flipendo,

    Let us look into this issue. Please email our team at cox.help@cox.com with this post, your full name and complete address.