Forum Discussion

flipendo's avatar
New Contributor
7 years ago

On Demand Lagging

The Cox website doesn't show an outage in our area (zip code 22309), but our internet connection keeps dropping and the on-demand purchase we made keeps buffering and lagging. How can I report the outages so that they get attention? Thanks in advance. 

2 Replies

  • Hi flipendo,

    Let us look into this issue. Please email our team at with this post, your full name and complete address.