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flipendo's avatar
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On Demand Lagging

The Cox website doesn't show an outage in our area (zip code 22309), but our internet connection keeps dropping and the on-demand purchase we made keeps buffering and lagging. How can I report the outages so that they get attention? Thanks in advance. 

2 Replies

  • Hi flipendo,

    Let us look into this issue. Please email our team at with this post, your full name and complete address.