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randylund's avatar
randylund
New Contributor
2 years ago
Solved

on contour under guide/tv listings why is there in soooo many channels it says LA/PEG in the description what does this mean never saw this before?

sooo many channels from today thru 2 weeks from now the guide/tv listings have LA/PEG in the description, never saw this before, what does it mean why no description, supposedly cox just updated/upgr...
  • ChrisJ2's avatar
    ChrisJ2
    3 years ago
    Hi, Anteloper. Here are some steps to try for your Apple+ issue on your Contour receiver:
    -Click on the Contour button on the remote.
    -Select the setting icon on the far right lower bottom of the screen to go into the settings
    -Arrow down to highlight and select privacy.
    -Arrow down and select Locally stored data
    -A box will appear on the tv screen asking if you want to clear local storage. Click "OK"
    Let us know if that helps. - Chrisj - Forums Moderator
Becky's avatar
Becky
Moderator
2 years ago
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Hi Everyone, the issues with Contour TV XRE-03114 errors and LA/PEG showing in the Contour Guide have been resolved. At most, you may need to reset your cable box by unplugging the power for 30 seconds. If you continue to have any issues with your cable boxes, please start a new Forums thread or email my team at cox.help@cox.com. -Becky, Cox Support Forums Moderator
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
2 years ago
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Hi Becky. Any word on what caused the problem? Did it have anything to do with Public, educational, and government access television(AKA PEG-TV)?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago
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    Yup...you deciphered it.  On our billing statements for cable TV, Cox charges a PEG Fee of $4.64.  The "LA" is Local Access.

    It appears this glitch only affected local affiliates.