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Vicki_kirby's avatar
Vicki_kirby
New Contributor

Okay I paid 300 for my tv package but not interested so I asked for a refund and they are sending it via paper check how long does it usually take

  1. I'm wondering about my refund that cox is sending me via check I talked to one guy and he said several weeks and another guy said 48 to 72 hrs 

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  • MaryF's avatar
    MaryF
    Former Moderator
    Hi Vicki Kirby

    The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and your forum post.

    Mary
    Cox Support Forums Moderator