Forum Discussion

Labby's avatar
Labby
New Contributor
4 years ago

No HD after duplicate channels 1000-1950 removed

Since the Dec 8 change to the channel list I don’t have HD. All channels show 720p, SD and my DVR stopped recording because it’s set to record HD. I use a TiVo DVR and cable card. It looks like other...
JonathanJ's avatar
JonathanJ
Former Moderator


No channels are lost to the customer, only duplicate channels are removed.
Channels to be removed are in the 1000 range or 2000 range based on the market.

Jonathan J
Cox Moderator
Brian_A_'s avatar
Brian_A_
New Contributor
4 years ago

Jonathan, the local stations that I used to watch in HD are now standard definition. I pay extra for the HD channels, so now I’m paying extra for nothing. 

Why would COX do that? I watched the news this morning and it looked like **. I feel like I’m am getting ripped off.

Come on Jonathan, tell me why I shouldn’t drop COX. 

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    @Brian

    I can understand how you feel. All of our lower-numbered stations are now broadcasting in HD. If you are having issues with your signal we'd be glad to troubleshoot. Just email us at cox.help@cox.com with your full name and full address.


    Ben S.
    Cox Support Forums Moderator