Forum Discussion

peggy8080's avatar
5 years ago

NFL Network not authorized

NFL Network stopped working yesterday. I keep getting "you are not authorized to view this" when previously it always worked. We have not changed our plan in any way. 

3 Replies

  • KevinM2's avatar
    Former Moderator
    Hello, are other channels impacted by a similar error? Can you please check to ensure that all cables are tightly secured and free of damage? If you have a splitter, I suggest bypassing it for troubleshooting purposes, to see if that temporarily resolves the issue. Is there an actual error code on the screen? -Kevin M. Cox Support Forum Moderator
  • peterlive's avatar
    New Contributor

    I ordered the sports package last night and 24 hours later, I cant watch it. I want to cancel my order

    • KevinM2's avatar
      Former Moderator
      Hi Peterlive, can you please email us at We can also be reached on Twitter and Facebook as well. I'd like the opportunity to go over your account services further and see what we can do about resolving this issue. Any assistance you can provide would be greatly appreciated. -Kevin M. Cox Support Forum Moderator