Forum Discussion

jdchusker's avatar
jdchusker
New Contributor
7 years ago

New Contour Client Resets to Startup Menu Every Night

I have recently added an 8th Contour box to my home.  This client is located in a weatherproof box outside on my deck.  When I turn on the TV after being idle for a longer period of time the screen i...
lhn_fan's avatar
lhn_fan
New Contributor III
7 years ago

Is the client box plugged into an outlet that us controlled by a switch?  It sounds like the box may be losing power as some point overnight.

  • jdchusker's avatar
    jdchusker
    New Contributor
    7 years ago

    No, the outlet is not controlled by a switch.

    • ColleenD's avatar
      ColleenD
      Moderator
      7 years ago
      Jdchusker, How long is the receiver going between uses? I'm wondering if it is off long enough to drop out of your network, though it shouldn't lose setting as long as the power isn't removed for long periods of time. -ColleenD., Cox Support Forums Moderator