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3 Replies
- WiderMouthOpenHonored Contributor III
What model modem/router/gateway do you have? Do you just have a issue with Netflix on the Contour box or with the website too?
- GleneeContributor II
I know this is a hassle, but have you tried deleting your Netflix app and reinstalling a current version. Old software causes more problems than you think.
You said noting about any other part of your service or apps is the reason I am going here.
- DarkattValued Contributor III
Are you using WiFi, or ethernet? Do other devices drop off the internet at the same time, or JUST the netflix?
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