Netflix streaming dropping, says my internet is out and then I have to reset box. I have been having internet issues for several weeks. Cox won’t help. They keep saying to check my connections.
After they said to check my connections for like the fourth time, I replaced the splitter with an identical part and also the coax cable between the splitter and wall. Things seemed better but now they are bad again. While watching Netflix, the service has dropped 3-4 times in two hours. The checking for issue feature keeps saying my internet connection is the issue. Is it true that a bad internet router could cause Netflix to drop? I am so aggravated with this issue.