Forum Discussion
Does the content you are recording all air at the exact same time? To my understanding, if this is the case, then the content will be recorded at another time that does not conflict (if this is set to new and all episodes to record). The content you are recording, is this set to "new episodes only" or "all episodes?" If you need any troubleshooting assistance at all, please feel free to email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
Thanks for your response. Yes the shows are airing at the same time. There used to be a tag on the show indicating to me that there was a "recording conflict" and with a message saying which one would not record... in case you wanted to edit what you wanted to record.
Now the DVR service has no message or tag to indicate a conflict. all 3 shows at 10 pm say they will record. I know that's not true because I cannot record more than 2 shows at a time. The result is 2 of the shows record as expected and the other show never records. If I don't pay attention, I will not know what show was not recorded until I try to watch what was recorded.
I only start having this issue when i got a replacement DVR cable box being the Arris XR1 model. I had a different cable box before.
I suggest more functionality in the DVR software. I would also like to see a list of all of the series I record. Seeing a list would then allow me some control to delete or know what shows i am recording. This is helpful if you have to exchange to a new box. I tend to set many recordings and trust that conflicts will be indicated to me so that I know what shows to prioritize.
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