Forum Discussion

Forum_User's avatar
Forum_User
New Contributor II
5 years ago

Motorola Tuning Adapter Yellow LED Blinks Forever

I'm a long time Tivo user and run into this frustrating problem every few years.  So far during this occurrence I've replaced the adapter 3 times, have had 4 tech support calls, and have searched ...
tuningadapter tivo sdv
JonathanJ's avatar
JonathanJ
Former Moderator
The light is blinking because it is still in the activation process. Please follow the steps below.
1. Disconnect the USB cable from the Tuning Adapter.
2. Unplug the power cord from the wall, wait 30 seconds and plug it back in.
3. Wait up to 30 minutes for lights to stop blinking.
4. Once the light is steady for one minute or goes out, reconnect the USB cable.
5. Wait at least 10 more minutes and check to see if channels are now viewable.

If you continue to have issues with activating the tuning adapter, contact our activation team at 1-800-699-8151.

Jonathan J
Cox Moderator
Forum_User's avatar
Forum_User
New Contributor II
5 years ago

Hi Jonathan,

I've seen that procedure before, and have tried it many times over the past few weeks.  The LED never turns steady.  And I've called Cox tech support several times and they attempted to "activate" each of the adapters I have tried.

  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Please try to see if it works now. - Lisa, Cox Support Forums Moderator.
    • Forum_User's avatar
      Forum_User
      New Contributor II
      5 years ago

      I tried it again, same result.  The power cycle procedure that is

      • MaryF's avatar
        MaryF
        Former Moderator
        5 years ago
        Hi Forum_User,

        We'd be glad to take a closer look. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address and details of your issue or a link to your forum post.

        Mary
        Cox Support Forums Moderator