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CWC1's avatar
CWC1
New Contributor
3 months ago

MeTV Picture Quality

Most of my channels are fine, but MeTV is terrible, constantly pixelating.  Has anyone else observed this?  I would think the problem is not my connection because it is only this channel exhibits the...
  • CurtB's avatar
    3 months ago

    I've experienced what Becky described with pixelation for one or more channel frequencies.  I had a signal issue that disrupted TV for a few specific channels.  If your pixelation is due to a Cox main line signal issue, your biggest hurdle to a solution is getting Cox line techs to fix it.  The first thing you should do is contact cox.help@cox.com and include your full name, the service address and a description of your issue.  If you know your neighbors who share your node, ask them if they're having a similar issue.  If yes, ask them to contact Cox.  You're more likely to get action if a number of people report the same issue.