Forum Discussion

DznyFan's avatar
DznyFan
New Contributor
2 years ago

MeTV audio and video are 2-3 seconds out of sync

MeTV on channel 804 in Northern Virginia. The audio and video are 2-3 seconds out of sync. This has been going on for several days now. No other channels are effected. Is anyone else experiencing thi...
Becky's avatar
Becky
Moderator
2 years ago
Hi DznyFan, I'm having my video team check into this. I'll update you as soon as I have further information. Thanks for taking the time to report this issue! -Becky, Cox Support Forums Moderator
  • DznyFan's avatar
    DznyFan
    New Contributor
    2 years ago

    Thanks. The issue appears to be resolved. 

  • DznyFan's avatar
    DznyFan
    New Contributor
    2 years ago

    Hi Becky. Just reaching out to let you know it's starting again. Audio and video are about a half to one second off. 2/15/2023MeTV channel 804

    • Becky's avatar
      Becky
      Moderator
      2 years ago
      Hi DznyFan, our video teams are still working to determine the source of the problem and get it resolved. I'm sorry for the aggravation this is causing! Please know that we haven't forgotten about this issue, and that I appreciate your patience. -Becky, Cox Support Forums Moderator