Lost Shows on Cox Contour Cable Box
Last night my Cox Contour box froze, and I had to force it to shut down. The screen went blank and the power switch would not shut it off. I held the power button down for a few minutes, then it went into a reboot. When it came back on, I lost almost everything that was recorded on the DVR, it went from around 60% full to 4%. I rebooted it a couple of times, and checked it again today. it's still at 4%. I talked to tech support a little while ago, and she said she has never heard about this problem. I'm going to exchange this box for a new one this weekend.
San Clemente CA