lisa123
3 months agoNew Contributor II
Live delay
So just watched New Year’s Eve countdown. Problem is that Cox is 30 seconds behind the actual time.
Hi, lisa123 Here's a little mystery. I received an email notification that you marked my reply above as a solution. Thank you for that. However, as you can see, the reply isn't marked now. I also received an email notification that GregP1 marked it as a solution, but his email was received last. This makes me wonder if an email notification is sent each time that indicator is changed, on or off. Since GregP1's email was received last, I have to wonder, GregP1 did you unmark the reply? Are you mad about something?
Hi - I initially clicked the thumbs up icon to indicate I liked your post. Then I got a notification that my question had a solution. Needless to say that was incorrect and confusing. I have no idea how to mark something as a solution and did not think that liking a response would trigger your response as a solution.
A moderator then answered my question but did not provide a solution.
I appreciate you responding and really wish Cox would provide a real solution and not just an explanation.
I think the answer to your question is the delay is inherent in the system. Hasn't it been the way it is for a long time?
Yes you are correct. I had inquired about it years ago - I asked again in the event there was a solution I wasn’t aware of. Apparently there isn’t one. Very frustrating when watching live sports especially.
Seems it's not just a Cox issue, but how many cable ISPs are doing TV now. See thread here. Try watching online. Might not be a delay there.
Hmm. The mystery continues. Only you or a moderator can mark a reply in this discussion as a solution. The email notification got confused because I received two email notifications from you with the subject "Your solution has been accepted on Cox Community" and one from a moderator.
I haven't published a new discussion lately, but I think as original poster, you see "Mark as solution" (or something like that) below each reply in this discussion. Marking a post as a solution and liking the post are independent of each other.
As for an actual solution to the live delay, I'm not optimistic. The issue has existed for over three years now. I doubt Cox even considers it to be an open issue.