Forum Discussion
Becky
7 years agoModerator
Hi Dewd, I believe you are referring to the Swap feature available on the Cox Rovi video platform. Swap allows you to utilize the DVR's two tuners to switch back and forth between two channels, pausing and rewinding both channels. This is not a feature currently available on the Contour 2 platform. I'm sorry! -Becky, Cox Support Forums Moderator
Dewd
7 years agoNew Contributor
I'm not sure it's that, but on my old Verizon Fios DVR, I could simply change a channel to something else, then go back and rewind the original channel, then switch back to the 2nd channel and rewind that. This is basic DVR service... even the really old one from DirecTV had that capability. The tech described what the Cox dvr does as "buffering the current channel" but once you change the channel you lose the buffer.
And if the Rovi platform has the capability, why is it not enabled???
- Becky7 years agoModeratorHi Dewd, you are on the Contour 2 platform. Rovi is the oldest of Cox's video platforms and is currently end-of-life. Cox is in the process of retiring Rovi equipment and moving customers to Contour 1 or Contour 2. -Becky, Cox Support Forums Moderator
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