Hi Bruce, I have an LG B7 65” OLED tv and the only way it will connect to Ethernet is to restart panoramic modem/router, reset tv, start set-up select Ethernet wired connection, plug cat7 in and it connects. As soon as I turn the tv off and turn it back on there is no wired network connection and it will not recognize the Ethernet cable going into the port. My son has a 4K Lg webos tv and the Ethernet connection works flawlessly. I realize my main tv is more sophisticated, but is there something with my modem/router settings that can be changed to make it work?
I’ve even tried a usb 3.0 to Ethernet adapter but when I plug that connection it it says it’s an unrecognizable device and I can’t even access it.
I have an Ethernet wire going directly into my Apple TV on this same television and it recognizes the Ethernet connection at all times.
i have been trying everything and there are no software updates.
thank you for your help!
Reset the TV...to factory defaults? What do you do to reset the TV?
I have done that several times. I have to go to setttings, sleet general then select reset to initial settings.
That’s when it will only work when I reset the panoramic router modem. It will connect but as soon as I turn off the tv and turn it back on there is no wired connection and the Ethernet port does not recognize the cat7 cable
